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BUSINESS AND ETIQUETTE

WHEN IN ROME, DO AS THE ROMANS DO


The demands placed on today’s employees and businessmen are much greater than in the past. Those who fare best are people who know how to build strong and successful relationships. They come across as positive, trustworthy, have a natural authority and easily manage teamwork. Professional success depends on everyone’s personal knowledge and skills. This then automatically translates into the success of the entire company. Our courses should help you learn how to master the personal skills that are expected of you, how to communicate in seemingly hopeless situations, how to confidently manage your daily work routine as well as in exceptional situations, and how to make use of even the slightest experience to improve your skills. The programs also include intercultural communication to make you feel just as at ease in your work environment in Tokyo, Hong Kong, or Dubai, as you would in New York, London or Paris.

WE OFFER THREE TYPES OF PROGRAMS


EXAMPLES OF TOPICS FOR INDIVIDUAL COURSES

  • Why business and etiquette
  • What is etiquette
  • Etiquette and resolving difficult situations in the workplace
  • Etiquette and communication
  • Introducing yourself
  • Creating social ties
  • Business etiquette in social relations
  • ABCs of dining (how to sit at table, hold cutlery, using and placing a napkin…)
  • How to eat a variety of specialties such as shrimps, oysters, escargot, etc.
  • Coming to the table and seating order
  • How to hold a glass and taste
  • How to handle any potential faux pas during dining
  • How to create an invitation to a social event
  • Toasts and speeches
  • What are the differences between lunch, dinner, buffet and banquet
  • How to create an invitation to a social event
  • How and when to excuse yourself from attending an event you have been invited to
  • Dress code (formal and business dress code, how to match your clothes to your partner’s…)
  • Building your personal brand
  • Professional 24/7
  • nternational business etiquette
  • Business and social media