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FAQ:

WHAT IS THE DRESS CODE FOR THE COURSES?

There is no set dress code but we recommend that our students wear smart casual attire, which is comfortable to sit and walk in.

HOW LONG BEFORE THE STARTING TIME SHOULD I ARRIVE?

Our trainers will be busy setting up the room so we recommend arriving around 5-10 minutes before the class starting time.

DO I NEED TO TAKE NOTES DURING THE TRAINING SESSION?

We always encourage you to take notes and will provide you with a notebook and pen as well as learning material related to your particular course.

CAN I TAKE PICTURES DURING THE TRAINING SESSION?

You are allowed to take pictures and film videos of the training session for your own personal use only. Please do not share photos and/or videos on social media unless you have obtained consent from the trainer.

DO I NEED TO BRING ANYTHING?

For most of our courses you do not need to bring anything unless instructed to so by the trainer.

DO YOU RUN COURSES IN OTHER LANGUAGES?

All our courses are run in Czech or English but we can provide a translator at extra cost if given adequate prior notice.

DO I NEED ANY QUALIFICATIONS TO ATTEND YOUR COURSES?

Our courses are open to adults and children from all cultures and backgrounds. You do not need any previous experience or educational qualifications to register as a student.p>

ARE THE COURSES SUITABLE FOR CHILDREN?

We believe that manners and etiquette should be an integral part of a child’s education. We run courses targeted at children and young people from age six upwards.

WHERE ARE THE COURSES HELD?

Most of our training courses are held at our training venue or in contract hotels or restaurants but we can also hold classes in a venue of your choice. Please note that travel costs will be added to the fee.

IS THERE WHEELCHAIR ACCESS AT THE VENUE?

Most spaces are accessible for wheelchair users. Guides dogs are accepted. Please check with us prior to booking if you have any special requirements. We will do our best to accommodate your wishes.

WHAT HAPPENS IF I AM UNABLE TO ATTEND A COURSE AFTER BOOKING AND PAYING?

Postponement of any course that has already been booked and paid for will only be considered on a case-by-case basis. For our cancellation policy and full terms and conditions please click here.