COURSE: PROFESSIONAL 24/7

1st block: WHY ETIQUETTE
Its role and history

2nd block: EVERYDAY BUSINESS ETIQUETTE

 How to make the best possible first impression • Social pecking order/significance • Body language, eye contact and non-verbal communication • Compliments and topics to avoid • Social taboo, even in an international context • Proper posture, how to sit properly, how to get up, correct walking and appropriate gestures • Walking up the stairs and on the street • Riding in a car (getting in/out) • What about a purse and a clutch • Accidents in society

3rd block: PERFECT IMAGE

Rules and tricks from a woman’s wardrobe • Rules and tricks from a man’s wardrobe • How to be chic both at work and in society • Suitable footwear, materials, accessories • Colors and their symbolism • Perfect wardrobe, tricks for its maintenance and storage • Smart shopping • Dress and cultural differences • Glossary and notes on the social and business dress code

4th block: MODERN GUIDE TO DINING

 How to set the table • How to approach seating arrangement • How to seat yourself at the table • How to use napkins • How to choose the correct silverware and use it with elegance • How to dine as a couple, at a banquet or with friends • How to serve • Transferring food to your plate • A gala menu • How to recognize different types of dining styles • How to eat soup, pasta, pastries, desserts and more • How to politely refuse food • How to excuse yourself and leave the table • What not to do at the table • Conversation at the table • How to be a great companion • How to hold a glass, taste and decant • For insidious dishes such as shrimp, oysters, burgers, etc. • How to handle possible accidents during dining • Dining etiquette across continents

5th block: CONTACT SITUATION

Greetings and departures • Handshake and other greetings • Addressing (names, titles, ranks) • Correct presentation of oneself and others • Rules of informal addressing • Establishing a conversation

6th block: INVITATIONS AND BUSINESS CARDS

How to create an invitation • How to read abbreviations on invitations • Business cards and rules for their exchange • Toasts and speeches • Social events and their specifics

7th block:  ETIQUETTE ACROSS CONTINENTS

We will make familiar the cultural differences of selected foreign destinations so that your employees feel confident in their work, as people, and as well as at home.

Graduates will receive a diploma and a personalized card printed on handmade paper after passing the final exam.

Day 1:
13:00 – 18:00 – theory education 1st – 3rd block
18:00 – 21:00 – practical seminar 4th block

Day 2:
9:00 -11:00 – 5th block and written final exam
12:00 –13:00- awarding diplomas and festive toast