COURSE: BUILDING AND MANAGING AN INTERNATIONAL TEAM

“Mistakes cost time and money.”

Who is the course for?
Anyone who wants to successfully lead, motivate and develop themselves and others and has ambitions to succeed in an international environment.

• What do you need to know about the culture of your colleagues and partners before you start working or negotiating with them?
• How does your “cultural mindset” affect your work, professional demeanour and communication style? How do your values, attitudes and working practices differ from those of your colleagues or business partners from other cultures?
• What is their communication style?
• How do the cultures differ in meeting deadlines, project execution and planning, business communication, teamwork, and crisis resolution?
• How does culture affect management style and what should you know as global managers in international companies?
• Which cultural dimensions and values are critical for successful cross-cultural collaboration?
• How do managers use knowledge of cultural differences to motivate, collaborate on projects, provide feedback, implement changes, and resolve cross-cultural conflicts?
• What are the risks regarding successful communication and project implementation in a multicultural team?
• How to resolve conflict, provide feedback and delegate authority in a multicultural environment?
• When do cultural misunderstandings arise in an international company and how to avoid them?
• How to approach degrees and names on business cards?
• Greetings and introductions in different cultures.
• Work-related dress code and colours in selected countries.
• Gifts and customs related to them in individual countries.
• Dining rules and country specifics (how we eat, where we eat, what we eat, toasts, etc.).
• Specifics of European, American, Asian, African or Middle Eastern managers.

• Well-being in mutual cooperation.
• You will master the challenges of working with different cultures.
• You will understand cultural diversity.
• You will develop cultural empathy.
• You will learn how to build trust with your foreign business partners, bosses or colleagues.
• You will learn how to apply different sales techniques and negotiation skills in selected locations.
• You will learn how to close deals successfully.